We use established business management tools such as a blue sky business vision, balanced scorecard and a master schedule to drive our strategic vision and our business and process improvement projects.
An effective review and communication structure is embedded inside and outside our organisation, including a daily review structure (DSUM - DAILY START UP MEETING) reviewing key areas in safety, quality, cost, delivery, people. Special emphasis is placed on supply chain performance and customer deliveries.
Lean tools- including Kaizen, value stream mapping, practical problem solving, process confirmation, end of shift management , standard ops, accident prevention training
All staff members have a personal development plan and appraisals. Their PDP and training plans are heavily geared towards them developing their knowledge in key areas such as customer service, Supply chain management and Lean management.
